BEHAVIORAL HEALTH
Designed for behavioral health, substance, EDs, and acute care settings. 425+ organizations use ObservSMART to promote, validate, and document compliance while reducing the risks and costs related to adverse events. Advancing accountability and efficiency with reminders and alerts to protect patients from sentinel and non-sentinel events, no cameras or added staff.
PRODUCTS IN BEHAVIORAL HEALTH / RECOVERY SETTINGS:
Patient Rounding
Nurse Rounds
Environment of Care
Vitals Documentation
Constant Observation,
1:1
Protocols
Assessments
Event-Driven Technology:
SMARTsense
ObservSMART360
Prevent
Missed observations
Sentinel and Non-Sentinel Events
Miscommunications
Falsified observations
Falls
Elopement
Workflow Failings
Manual entry in your EHR
Proactive Intervention
Alerts for Real-Time Risk Mitigation
Banner, text, email, and can integrate with existing call systems
ObservSMART provides customizable real-time alerts to address patient and environment safety concerns.
- Client-specific, customizable alert thresholds
- Coordinated, supervisory escalation process
- Late or missed observations
- 1:1 out of range
- 1:1 sitter falling asleep
- Patient off-unit latency notifications
Supervisory staff will be proactively notified of any
potential issues so they can assist in real-time.
- Nursing Station Dashboard: Real-time unit monitoring and notifications
- Request assistance feature for organized code response
Supports Staff Workflow and Better Communication
ObservSMART fully supports the complexities and nuances of various healthcare workflows.
- Off-unit, observed patient coordination
- Off unit, non-observed, leave of absence (LOA) patient documentation with alerting for overdue return time
- Patient observations arranged in order of priority for efficiency
- Proprietary management processes and ongoing operational customer support
