PATIENT SAFETY MATTERS

Give staff the tools they need to ensure patient safety.

Comprehensive Patient and Safety Solution

Our advanced technologies utilizing machine learning and AI to provide cutting-edge, proactive solutions to solve costly issues and challenges that have existed for generations in healthcare.

Designed for acute care, ED’s, behavioral health, recovery, residential, skilled nursing, and long-term care settings over 400 organizations use ObservSMART to promote, validate, and document compliance while reducing the risks and costs related to adverse events.

We improve quality of care by advancing accountability, efficiency, staff interaction,
and consistent communication.

How We Can Help:

Proactive Prevention:
Falls
Hospital Acquired Infections
Elopement
Self-Harm
Patient Assault
Staff Harm
 

Validated, Proximity-Required Observations
Patient Observation Rounds
Nurse Rounds
Environment of Care Rounds
Vitals Documentation
Assessments
Protocol Compliance
1:1 Observation Assurance

Over 400+ Partners in Patient Safety

Leading The Nation

Our proven, patient safety technologies have earned the trust of over
400+ healthcare organizations nationwide.
We help facilities improve quality of care with real-time compliance.

Healthcare Markets We Serve

Behavioral Health Facilities

Crisis Stabilization

Substance Recovery

Residential

Emergency Department

Acute Care

Long Term Care/
Rehabilitation

Skilled Nursing/
Memory Care

Proactive Intervention

Alerts for Real-Time Risk Mitigation

Banner, text, email, and can integrate with existing call systems

ObservSMART provides customizable real-time alerts to address patient and environment safety concerns.

  • Client-specific, customizable alert thresholds
    • Observations due/overdue
    • Fall alerts
    • Environment of Care due/overdue
    • Fire-life safety rounds due/overdue
  • Request assistance feature for organized code
    response

Supervisory staff are proactively notified of any potential issues so they can interevene in real-time.

  • Nursing Station Dashboard: Real-time unit monitoring and notifications
  • Coordinated, supervisory escalation process
    • Late or missed observations
    • 1:1 out of range/ sitter falling asleep
    • Environment of Care rounds late/ missed
    • Fire-life safety rounds late/ missed

Supports Staff Workflow and Better Communication

ObservSMART fully supports the complexities and nuances of various healthcare workflows.

  • Patient off-unit awareness (procedure)
  • Patient observations arranged in order of priority for efficiency
  • Proprietary management processes and ongoing operational customer support

A Trusted Software Solution

ObservSMART is the only healthcare safety solution that can ensure staff to patient proximity.

Real-time

Compliance

HITRUST

Certified

HIPAA

Compliant

24/7

Support

ObservSMART can standalone, or have a seamless integration with any EHR

What Our Clients Say

Staff feel empowered and feel like real professionals. We have a culture of safety knowing clients are being monitored according to state standards. We are safer today because of this system.

Eliseo Becerra
Chief Compliance Officer
Horizon Services Inc.

Implementing ObservSMART in WellSpan Philhaven Behavioral Health Inpatient units helped to enhance our patients’ safety and highlight our teams’ work to care for patients. We arrived at the decision to use ObservSMART quickly as the product aligns with the WellSpan values of ‘doing the right thing’ and ‘finding a better way.’

Heather Shirk
Senior Clinical Informatics Nurse
WellSpan Health

ObservSMART has been an absolute breeze during this transition [implementation week]. From start to finish, the ObservSMART team was always helpful. During the roll out, we had two onsite training staff who were absolutely amazing, always there to help, and guide us when needed.

Stephanie Zitani
Executive Director
Sunrise Detox Tom’s River

The implementation was one of the best that you’ve experienced. Rogers has seen a 50% reduction of inpatient incident since implementation. Staff were able to quickly adapt to the new technology; it’s very intuitive and easy to use.

Adam El-Ali
VP Clinical Tech Systems, Rogers Behavioral Health

This technology improves the way we observe and monitor patients in our care … In turn, supervisory staff can validate that patients are being observed and provide real-time feedback. ObservSMART is a game-changer!

– Melissa Larkin-Skinner
Regional CEO, Centerstone Hospital

Patient safety is a huge factor. ObservSMART helps you to hold your staff accountable. The team does an excellent job working with our facility to customize the product to fit our needs. Having the right data available to us in an instant allows us to keep everyone in our unit as safe as possible.

– Christy K. Al-Nemah
Director of Residential Operations, CHI Health

The system allows for administration to quickly drill down and identify staff that are performing well with the observations and those that are struggling. Collectively, we have observed a reduction in the number of 1:1 observations being ordered by psychiatry, a randomization of patient observations, and an increase in the number of observations. All of this adds up to better patient care, safety, and outcomes.

Gary Burns
Senior Vice President of Operations, Beacon Hospital Management

We run a large metropolitan behavioral health hospital with a diverse and complex patient population with hundreds of staff. ObservSMART has helped us achieve and sustain excellent compliance, and their support has been exceptional.

Laura Longstreet
CEO, Belmont Behavioral Hospital

The greatest advancement in rounding that we’ve ever had – nothing compares.

Earl Auty
CNO, Stone Crest Behavioral Health

As a leader of inpatient psychiatric services, ObservSMART provides me with peace of mind. Inpatient psychiatric units are high-risk clinical settings. ObservSMART ensures staff are being vigilant. Additionally, it also offers seamless documentation. This is a great product using technology and people to solve a clinical quality issue.

Shirley Repta
Administrator PSC, Barnes-Jewish Hospital

ObservSMART team was very willing to do whatever they needed to make sure every staff member was trained… they were great!

Vanessa Oshida
Aspire Health

See The Difference For Yourself

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Latest News

Stay up to date on how ObservSMART supports staff workflow, patient safety, and real-time intervention.

 

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